FAQ

Search

FAQ CATEGORY

はい、可能です。以下の手順にてNEO端末上で確認いただけます。

 

【確認手順】

1.設定画面を開き、最下部にある「Extras」をタッチ

faq476_0001

2.「認証情報」をタッチ

faq476_0002

3.画面に技適マークが表示されます。

faq476_0003

 

Contact us

Please contact us from this form if this does not solve the problem.

When you send the mail form, you will immediately receive automatic reply e-mail for confirmation. If you do not receive this confirmation mail, please check whether our mail has sorted into spam folder, or spedified to refect message.

*Enter IMEI number if you already purchased.
*The number on the card pocket (remove the rear cover).

NuAns NEO Support

TEL: 050-5577-8695 (Japanese only)
  Mon - Fri (10:00~12:00 / 13:00~17:00 / Japan Time)

neosupport@nuans.jp