電源が入った状態でのSIMカードやSDカードの抜き差しは可能ですか。 Specifications 故障の原因となるため、必ずNEO端末本体の電源をOFFにした状態で抜き差しをしてください。 Contact us Please contact us from this form if this does not solve the problem. When you send the mail form, you will immediately receive automatic reply e-mail for confirmation. If you do not receive this confirmation mail, please check whether our mail has sorted into spam folder, or spedified to refect message. Name Company name E-mail Phone number Country Postal code City Address Shop name Please select Trinity NuAns Store Other Before purchase Purchase date Model Please select NuAns NEO Reloaded (Android) NuAns NEO (Windows 10 Mobile) IMEI Number *Enter IMEI number if you already purchased.*The number on the card pocket (remove the rear cover). Type of Inquiry About the NEO About the purchase Repair and failure About peripherals About 3D data Opinions and requests Other Inquiry Back NuAns NEO Support TEL: 050-5577-8695 (Japanese only) Mon - Fri (10:00~12:00 / 13:00~17:00 / Japan Time) neosupport@nuans.jp